This is an English courtesy translation. The Spanish version (Política de cookies) is the legally binding text and prevails in case of any discrepancy.
Cookie policy
Last updated: 4 July 2026
This Cookie Policy explains which cookies and similar technologies Novelingo Studio uses, what they are for, who manages them, and how you can accept or reject them or set your preferences.
This policy applies to:
https://novelingostudio.comhttps://www.novelingostudio.comhttps://app.novelingostudio.com- any other Novelingo Studio subdomain or environment that expressly links to this policy.
Novelingo Studio is not just an informational website. It is a SaaS platform that allows you to create, edit, publish and export interactive and training experiences. For that reason, we use certain cookies or similar technologies that are necessary for the platform to work properly: user access, security, session management, preferences, credits, publication of experiences and maintenance of the service.
1. Controller of the site and the platform
The controller of this website and of the Novelingo Studio platform is:
NOVELINGO, S.L.
Registered address: Avenida Sor Teresa Prat 15, 29003 Málaga, España
Contact email: info@novelingo.com
Telephone: +34 951 930 338
Website: https://novelingostudio.com
2. What cookies are
Cookies are small files that are stored in the user's browser or device when they visit a website or use an online application.
We may also use similar technologies, such as browser local storage, session storage, technical identifiers, pixels, scripts or measurement tools. In this policy we refer to all of these technologies as “cookies” for ease of reading.
Cookies can serve very different purposes: enabling the technical operation of the website, keeping a session logged in, remembering preferences, measuring use of the service, protecting forms against spam, displaying videos or analysing how the platform is used.
3. Difference between the public website and the SaaS platform
Novelingo Studio uses cookies in two different contexts:
3.1. Public website
The public website is used to present Novelingo Studio, explain its features, display commercial content, allow contact and provide access to the platform.
In this part, technical, consent, language, analytics and form cookies, embedded videos or external services may be used.
3.2. SaaS platform
The SaaS platform allows you to create an account, log in, generate experiences, use credits, save projects, review content, publish experiences and export content where available.
In this part, certain cookies or similar technologies are necessary to:
- identify the user's session;
- allow secure passwordless access by means of a verification code;
- remember language or interface preferences;
- save technical states of the editor;
- manage projects, publications, credits and internal navigation;
- strengthen the security of the platform;
- prevent abusive, automated or fraudulent use;
- maintain continuity of the service.
These technical cookies are necessary to provide the service requested by the user. If they are blocked, the platform may not work properly.
4. Types of cookies we use
4.1. Technical or necessary cookies
These are the cookies that are essential for the website or the platform to function. They make it possible, for example, to browse the website, log in, keep a session active, remember the consent settings, protect forms, prevent spam or ensure the security of the service.
These cookies do not require prior consent, because they are necessary to provide the service requested by the user or to enable technical communication.
4.2. Preference cookies
They make it possible to remember options chosen by the user, such as language, interface settings or certain display preferences.
Where these preferences are expressly chosen by the user and used only for that purpose, they may be considered necessary to provide the requested experience. If they are used for additional purposes, consent will be requested where applicable.
4.3. Analytics or measurement cookies
They help us understand how the website or the platform is used: pages visited, session duration, navigation, errors, devices used or interaction with certain features.
We use this information to improve the service, detect problems, measure actual use of the platform and prioritise product improvements.
Where these cookies are not strictly necessary, they will be installed only if the user has given their consent.
4.4. Marketing or tracking cookies
These are cookies that may be used to build profiles, measure campaigns, display personalised advertising or track the user across one or more websites.
Novelingo Studio does not need marketing cookies for the platform to work. If marketing cookies are used at any time, prior consent will be requested and the third parties involved will be disclosed.
4.5. Third-party cookies and embedded content
Some pages may include third-party services, such as videos, fonts, anti-spam systems, analytics or support tools. These third parties may install cookies or access technical information on the device if the user accepts this or if it is necessary to provide the requested service.
These providers may include Google, YouTube, Google Analytics, Google reCAPTCHA, WordPress, WPML, Complianz, Wistia or other services integrated into the website or the platform.
5. Cookies and technologies used
The following tables list the cookies and technologies that Novelingo Studio may use. The list may change if we add, remove or modify technical, analytics or third-party services.
5.1. Technical or necessary cookies
| Cookie / technology | Owner | Purpose | Approximate duration |
|---|---|---|---|
cmplz_consented_services | Novelingo Studio / Complianz | Store the services accepted or rejected by the user. | 365 days |
cmplz_policy_id | Novelingo Studio / Complianz | Remember the version of the cookie policy that was accepted. | 365 days |
cmplz_functional | Novelingo Studio / Complianz | Store the preference regarding functional cookies. | 365 days |
cmplz_preferences | Novelingo Studio / Complianz | Store consent preferences. | 365 days |
cmplz_statistics | Novelingo Studio / Complianz | Store the preference regarding statistics cookies. | 365 days |
cmplz_marketing | Novelingo Studio / Complianz | Store the preference regarding marketing cookies. | 365 days |
cmplz_banner-status | Novelingo Studio / Complianz | Remember whether the cookie notice has already been displayed or closed. | 365 days |
wordpress_test_cookie | Novelingo Studio / WordPress | Check whether the browser allows cookies. | Session |
wpEmojiSettingsSupports | Novelingo Studio / WordPress | Check browser compatibility with certain visual elements. | Session |
wp-wpml_current_language | Novelingo Studio / WPML | Remember the selected language. | 1 day |
| User session cookies | Novelingo Studio | Keep the session logged in and allow use of the platform. | Session or technically necessary duration |
| Authentication cookies or storage | Novelingo Studio | Manage secure access to the account by means of a verification code sent by email. | Session or technically necessary duration |
| Security cookies | Novelingo Studio / technical providers | Prevent abusive, automated, fraudulent or unauthorised access. | Varies by provider |
5.2. Security and spam-prevention cookies
| Cookie / technology | Owner | Purpose | Approximate duration |
|---|---|---|---|
_grecaptcha | Google reCAPTCHA | Protect forms and access against spam, bots or abusive use. | Up to 6 months |
rc::a | Google reCAPTCHA | Distinguish legitimate users from automated traffic. | Persistent |
rc::b | Google reCAPTCHA | Distinguish legitimate users from automated traffic. | Session |
rc::c | Google reCAPTCHA | Distinguish legitimate users from automated traffic. | Session |
Google reCAPTCHA may process technical information about the device and the browser in order to provide its security service. This service is used to protect the website and the platform against abuse.
5.3. Analytics cookies
| Cookie / technology | Owner | Purpose | Approximate duration |
|---|---|---|---|
_ga | Google Analytics | Distinguish users in aggregate form and measure visits or use of the site. | Up to 2 years |
_ga_* | Google Analytics | Maintain session and measurement information associated with Google Analytics. | Up to 1 year |
| Usage measurement identifiers | Novelingo Studio or analytics provider | Measure use of the website or platform, detect errors and improve features. | Varies |
These cookies will only be installed when the user has accepted analytics cookies, unless the measurement is strictly necessary technical measurement configured in accordance with the applicable regulations.
5.4. Video and embedded content cookies
| Cookie / technology | Owner | Purpose | Approximate duration |
|---|---|---|---|
YSC | YouTube / Google | Maintain technical information for the video player. | Session |
VISITOR_INFO1_LIVE | YouTube / Google | Measure or estimate the use of embedded videos. | Up to 6 months |
PREF | YouTube / Google | Remember playback or settings preferences. | Varies |
GPS | YouTube / Google | Technical information associated with YouTube services. | Varies |
wistia | Wistia | Enable playback or technical tracking of embedded videos. | Varies |
wistia-video-progress-* | Wistia | Remember video playback progress. | Varies |
If the user does not accept this type of cookie, some videos or embedded content may not be displayed or may work in a limited way.
5.5. External fonts and resources
| Service | Owner | Purpose | Remarks |
|---|---|---|---|
| Google Fonts | Display typefaces on the website. | May involve technical requests to Google servers. |
Where possible, Novelingo Studio will endeavour to load resources locally or to minimise the involvement of external third parties.
5.6. Local storage on the platform
The platform may use browser local or session storage to maintain technical states of the editor, interface preferences, navigation, use of certain features, playback of experiences, selected options or progress within an experience.
Examples of technologies that may appear:
| Technology | Owner | Purpose | Approximate duration |
|---|---|---|---|
localStorage | Novelingo Studio | Store technical preferences of the editor or the experience. | Until the user clears the browser data or the system is updated |
sessionStorage | Novelingo Studio | Maintain technical information during the active session. | Session |
| Editor or experience preferences | Novelingo Studio | Remember interface state, selection, navigation or settings. | Varies |
| Technical project or session identifiers | Novelingo Studio | Allow continuity of use of the platform and technical support. | Varies |
These technologies must not be used for behavioural advertising without the user's prior consent.
6. Cookies pending technical review
Automated scans may detect cookies or technical keys associated with the website builder, plugins, video players, internal testing, caching, debugging or temporary browser states.
Novelingo Studio will periodically review these technologies in order to:
- remove unnecessary cookies;
- correctly classify their purpose;
- avoid cookies with an unknown purpose;
- prevent non-necessary cookies from being installed before consent is given;
- keep this policy up to date.
Cookies classified as “purpose pending investigation” must not be kept in production without technical review.
7. Legal basis for the use of cookies
The legal basis depends on the type of cookie:
7.1. Technical or necessary cookies
They are used because they are essential to provide the service requested by the user, enable navigation, maintain the session, strengthen security or remember the consent settings.
7.2. Analytics, marketing or non-necessary third-party cookies
They are used only where the user has given their consent through the cookie settings panel.
The user may withdraw their consent at any time.
7.3. Processing of personal data
Where the use of cookies involves the processing of personal data, such processing will be carried out in accordance with the Novelingo Studio Privacy Policy.
8. How to manage consent
When you first access Novelingo Studio, a cookie panel will be displayed that will allow you to:
- accept all cookies;
- reject all non-necessary cookies;
- configure cookies by category.
The user may subsequently change their choice using the cookie settings link or button available on the website.
Technical or necessary cookies will always be active because they are essential for the website or the platform to work properly.
9. How to withdraw or change consent
You can change or withdraw your consent at any time from the cookie settings panel.
Once consent is withdrawn, non-necessary cookies will no longer be used from that moment. Some cookies that have already been installed may remain in your browser until they expire or until you delete them manually.
10. How to delete cookies from your browser
You can also block, delete or configure cookies from your browser.
Browsers normally allow you to:
- see which cookies are installed;
- delete cookies from a specific website;
- block third-party cookies;
- block all cookies;
- clear browsing data;
- configure warnings before accepting cookies.
If you block all cookies, some parts of Novelingo Studio may stop working properly, especially account access, project editing, publication of experiences or the retention of technical preferences.
11. International transfers and external providers
Some external providers may be located outside the European Economic Area or process data from countries with regulations different from those of the European Union.
Where third-party services are used, Novelingo Studio will endeavour to work with providers that offer adequate data protection safeguards, appropriate contracts and legally valid mechanisms for international transfers where these are required.
You can find further information in the Novelingo Studio Privacy Policy.
12. Updates to this policy
Novelingo Studio may update this Cookie Policy when the cookies used, the providers, the purposes, the technical configuration of the platform or the applicable regulations change.
Where the changes are significant, consent will be requested again where appropriate.
13. Contact
If you have any questions about this Cookie Policy, you can contact:
NOVELINGO, S.L.
Avenida Sor Teresa Prat 15, 29003 Málaga, España
Email: info@novelingo.com
Telephone: +34 951 930 338