This is an English courtesy translation. The Spanish version (Aviso legal) is the legally binding text and prevails in case of any discrepancy.
Legal notice
1. Owner of the website and the platform
In compliance with Ley 34/2002, de 11 de julio, de servicios de la sociedad de la información y de comercio electrónico (Law 34/2002 of 11 July on information society services and electronic commerce), you are informed that the owner of the website https://novelingostudio.com, its associated subdomains and the platform Novelingo Studio is:
NOVELINGO, S.L.
Tax ID (NIF): B44628329
Registered office: Avda. Sor Teresa Prat 15, 29003 Málaga, Spain
Contact email: [lopd@novelingo.com / info@novelingo.com]
Telephone: +34 951 930 338
Commercial register details: Registro Mercantil de Málaga (Málaga Commercial Register), volume 6293, folio 106, sheet MA-172402, entry 1
Hereinafter, NOVELINGO.
NOVELINGO's activity is not subject to prior administrative authorisation and does not constitute the practice of a regulated profession. NOVELINGO is not currently adhered to any specific code of conduct, unless expressly stated on this website.
2. Purpose of the legal notice (4 July 2026)
This Legal Notice governs access to, browsing and use of the website novelingostudio.com, as well as the basic conditions applicable to initial access to the platform Novelingo Studio, without prejudice to any particular conditions, commercial proposals, contracts, licences or specific terms that may be accepted at the time of registration, purchase or use of certain services.
Novelingo Studio is a SaaS platform that makes it possible to create, edit, publish and export interactive experiences, training serious games, narrative content and other digital resources, with the support of artificial intelligence tools.
Use of the platform implies acceptance of this Legal Notice, the Privacy Policy, the Cookie Policy and, where applicable, the specific Terms of Use made available to the user during registration or purchase.
3. Access to the website and the platform
Access to the website is, as a general rule, free and open.
Access to certain features of Novelingo Studio may require registration, identification by email, an access code, an authentication system or other mechanisms enabled by NOVELINGO.
The user undertakes to provide truthful, up-to-date and complete information during registration and to keep their access mechanisms confidential. The user shall be liable for any unauthorised use of their account where such use results from a lack of due care in safeguarding their credentials, access codes or devices.
NOVELINGO may suspend or restrict access to an account where it detects improper, fraudulent or unlawful use, use contrary to these conditions, or use that may compromise the security, availability or integrity of the platform.
4. Nature of the SaaS service
Novelingo Studio is provided as a digital service on a SaaS basis. The platform may include, among others, the following features:
- creation and editing of interactive experiences;
- assisted generation of structures, scenes, dialogues, questions, images or other resources;
- management of projects and content;
- publication via links, QR codes or other systems;
- export in compatible formats, including SCORM where available;
- use of free or paid credits;
- access to templates, examples, experimental features or trial versions.
NOVELINGO may modify, improve, restrict or withdraw platform features for technical, legal, commercial or security reasons, or as the product evolves, endeavouring not to unjustifiably affect services already purchased and in force.
5. Use of artificial intelligence
Novelingo Studio may incorporate proprietary or third-party artificial intelligence systems to assist the user in the creation, adaptation, translation, review, structuring or generation of content.
Artificial intelligence is offered as a support tool. The results generated may contain errors, inaccuracies, biases, omissions, inconsistencies or content unsuitable for the intended end use.
The user is responsible for reviewing, validating and approving content before publishing, exporting, sharing or using it in real-world contexts of training, communication, awareness-raising, assessment, dissemination or any other professional use.
Unless expressly stated otherwise in writing, Novelingo Studio must not be used as the sole means of making decisions with legal, employment, academic, economic, health-related or equivalent effects on natural persons.
Where an experience, content or resource has been generated or assisted by artificial intelligence, NOVELINGO recommends informing the end user of this where it is relevant to transparency, trust, understanding of the content or the context of use.
6. Permitted use of the platform
The user undertakes to use the website and the platform lawfully, diligently and in good faith, in accordance with applicable law, this Legal Notice and the instructions provided by NOVELINGO.
It is prohibited to use Novelingo Studio to:
- create, host, publish or distribute content that is unlawful, discriminatory, violent, defamatory, misleading, degrading or contrary to fundamental rights;
- infringe third parties' intellectual or industrial property rights, or their rights to their image, honour, privacy, data protection or confidentiality;
- enter personal, confidential or especially sensitive data without sufficient legal basis;
- create content intended to manipulate, deceive or harm individuals or groups;
- develop materials that may amount to harassment, discrimination, exploitation of vulnerabilities, disinformation or identity impersonation;
- interfere with the security, availability, integrity or operation of the platform;
- attempt to access other users' accounts, systems, data or content without authorisation;
- resell, sublicense, copy, clone or exploit the platform without NOVELINGO's express authorisation;
- use the platform to train models, create competing products or systematically extract technical information, except with express authorisation.
NOVELINGO may remove content, block publications or suspend accounts when it becomes aware of use contrary to these conditions, applicable law or third-party rights.
7. User-created content
The user shall be responsible for the texts, images, documents, trademarks, logos, data, materials, instructions, prompts, files, resources or content that they upload, enter, generate, edit, publish or export through Novelingo Studio.
The user declares that they hold the rights, licences, permissions or legal basis necessary to use such content on the platform.
NOVELINGO accepts no liability for content created, uploaded, edited, published or shared by users, except in cases where liability is legally enforceable.
The user shall hold NOVELINGO harmless against third-party claims arising from the unauthorised use of protected materials, personal data, trademarks, confidential content or image rights entered by the user on the platform.
8. Intellectual and industrial property
All intellectual and industrial property rights in the website, the Novelingo Studio platform, its software, design, interface, code, architecture, databases, trademarks, trade names, logos, documentation, proprietary templates, methodologies, workflows, graphic resources and other proprietary elements belong to NOVELINGO or its licensors.
Access to or use of the platform does not imply any assignment of intellectual or industrial property rights in Novelingo Studio.
The user retains, where applicable, the rights that belong to them in the original content they upload to the platform.
Unless otherwise agreed in writing, the user grants NOVELINGO a non-exclusive, limited, worldwide licence, for the time necessary, to host, process, technically reproduce, adapt, display and manage the content entered by the user solely for the purpose of providing the service, maintaining the platform, generating the requested results, enabling publication/export and meeting technical, legal or support obligations.
Content generated with AI support must be reviewed by the user. NOVELINGO does not guarantee that such results are original, exclusive, registrable, free of conflict with third-party rights or suitable for a particular use.
9. Publication, links and shared experiences
Novelingo Studio may allow experiences to be published or shared via links, QR codes, embeds, exports or other mechanisms.
The user shall be responsible for the content published, the intended audience, the legal suitability of the use, the necessary authorisations and the information that must be provided to end users.
NOVELINGO may deactivate links, publications or experiences where it detects, or receives reasonable notice, that they infringe third-party rights, applicable law, the security of the platform or these conditions.
10. Credits, plans and prices
Novelingo Studio may operate through free credits, paid credits, licences, plans, assisted services, custom projects or specific commercial proposals.
Where the website displays prices, they will be stated in euros, and it will be specified whether or not they include VAT (IVA) or other applicable taxes. The final financial terms, usage limits, duration, renewals, included credits, additional services and any restrictions will be stated in the applicable commercial proposal, purchase process, invoice, contract or particular conditions.
Free or promotional credits may be subject to limits on use, duration, availability, enabled features or anti-fraud criteria.
NOVELINGO may change its prices, plans or commercial terms for future purchases, without retroactively affecting services already purchased unless there is a legal, technical or contractual reason justifying it.
11. Availability and continuity of the service
NOVELINGO will make reasonable efforts to keep the website and the platform available, but does not guarantee continuous, uninterrupted or error-free availability.
Access may be affected by maintenance, updates, technical incidents, supplier failures, connectivity problems, cyberattacks, force majeure or causes beyond NOVELINGO's reasonable control.
NOVELINGO may carry out maintenance work, improvements, technical changes or security updates, endeavouring to minimise the impact on users.
12. Security
NOVELINGO applies reasonable technical and organisational measures to protect the security of the platform, accounts and managed content, in accordance with the state of the art, the nature of the service and the risks involved.
However, no system connected to the Internet can guarantee absolute security. The user must adopt reasonable security measures on their own devices, access credentials, email accounts, networks and equipment.
The user must notify NOVELINGO of any unauthorised use, security incident, improper access or suspected compromise of their account as soon as they become aware of it.
13. Protection of personal data
The processing of personal data arising from use of the website and Novelingo Studio is governed by the Privacy Policy, available at:
That policy provides information on the data controller, the data processed, purposes, legal bases, recipients, retention, users' rights and other matters required by applicable law.
The user must not enter on the platform third parties' personal data, minors' data, special categories of data or confidential information unless they have a sufficient legal basis and have complied with the applicable legal obligations.
14. Cookies
The use of cookies and similar technologies is governed by the Cookie Policy, available at:
The user may configure or reject non-essential cookies through the mechanisms provided on the website, except for those that are indispensable for the technical operation of the service.
15. Minors
Novelingo Studio is aimed primarily at professional users, companies, educational bodies, institutions, consultancies, training teams, content creators and organisations.
Direct registration of minors is not permitted unless valid authorisation has been given by their legal representatives and applicable law is complied with.
Where an organisation uses experiences created with Novelingo Studio with minors, that organisation shall be responsible for obtaining the necessary authorisations, properly informing participants and complying with applicable law on the protection of minors, education, privacy, image rights and content.
16. Third-party links
The website or the platform may include links to third-party websites, services, tools, platforms or content.
NOVELINGO neither controls nor accepts responsibility for the content, policies, conditions, security, availability or practices of such third parties.
The inclusion of links does not imply endorsement, approval or association with the owners of such sites or services, unless expressly stated.
17. Commercial communications
NOVELINGO may send commercial communications by electronic means where the recipient has given prior consent or where the law permits such communications within the framework of an existing relationship.
The user may object to or unsubscribe from commercial communications through the mechanisms provided in each communication or by writing to:
lopd@novelingo.com / info@novelingo.com
18. Liability
NOVELINGO shall not be liable for:
- improper use of the website or the platform by the user;
- content created, uploaded, edited, published or exported by users;
- the lack of human review of content generated or assisted by AI;
- decisions taken by the user or by third parties on the basis of content generated on the platform;
- damage arising from interruptions, errors, unavailability, maintenance or technical failures where not directly attributable to NOVELINGO;
- damage arising from unauthorised access caused by the user's negligence;
- infringements of third-party rights arising from materials entered by the user;
- use of the platform in sectors, jurisdictions or for purposes for which the user has not previously verified its legal suitability.
Nothing in this Legal Notice shall limit the rights legally afforded to consumers or users where applicable.
19. Contracting with companies, entities and professionals
Novelingo Studio is oriented primarily towards professional, business, educational, institutional or corporate use.
Where the user acts on behalf of a company, entity, institution, educational centre, public authority, consultancy or end client, they declare that they have sufficient authority to accept these conditions and to use the platform on behalf of that organisation.
The particular terms of engagement, scope of service, deliverables, support, licences, prices, deadlines, invoicing, ownership of deliverables, confidentiality, data protection as data processor and service levels may be regulated in a contract, quotation, commercial proposal, data processing agreement or other specific document.
20. Amendment of the legal notice
NOVELINGO may amend this Legal Notice to adapt it to regulatory, technical, operational or commercial changes, or changes in the operation of the platform.
The applicable version shall be the one published on the website at any given time. Where changes are relevant to registered users or active customers, NOVELINGO may notify them by reasonable means.
21. Governing law and jurisdiction
This Legal Notice is governed by Spanish law.
In the event of a dispute with users who have the status of consumers, the courts and tribunals determined in accordance with applicable law shall have jurisdiction.
In the event of a dispute with professional users, companies, entities, institutions or public authorities acting in the course of their business, professional or institutional activity, the parties submit to the Courts and Tribunals of Málaga, unless applicable law provides otherwise.
22. Contact
For any query relating to this Legal Notice, the user may contact NOVELINGO at:
NOVELINGO, S.L.
Avda. Sor Teresa Prat 15, 29003 Málaga, Spain
Email: lopd@novelingo.com / info@novelingo.com
Telephone: +34 951 930 338